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Introduction

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Business world is becoming competitive day by day and as a result of it, the businesses needs to focus on developing effective strategies which can help them in gaining competitive advantage over others. All the resources of the company are important for the company and it is important for the businesses to manage all the resources in an effective manner. The effective human resource is important for the company and because of this reason managing the talent had become an important function for the businesses. Talent management is being referred as the process of managing the human resource in an effective manner, retaining them, recruiting highly skilled employees, offering them better training for developing their skills and knowledge and motivating them to work in an effective manner (Narayanan, et. al. 2019).

This report is an research report which focuses on conducted an detailed research for explaining the different factors related to the talent management in the organisations. In this research the researcher would focus on considering Sainsbury as an case company for this research study. Sainsbury is an second largest chain of supermarkets in UK and is offering different products and services to their customers. The case company is operating in the customer driven industry and is operating in highly competitive business environment it is important for the company to focus on developing effective talent management strategies (CHUKWUDI, et. al. 2018). The businesses are facing the challenges and obstacles in all the different business sectors in terms of the talent management but in this research report the researcher would focus on analysing the issues related to talent management faced by the businesses in the context of operations. In this research both primary and secondary research would be conducted which would help the researcher in conducting an detailed research on the chosen research study.

Aim and Objective

Aim

To analyse the challenges and obstacles faced by Sainsbury in talent management in the operations sectors.

Objectives

  • To understand the concept of talent management in the businesses.
  • To identify that what are the different challenges faced by the businesses in Talent management in the context of operation department.
  • To explore that how the businesses are developing strategies for talent management in the company.

Project Management Plan

Scope of the project

In the highly competitive business world it had become important for the businesses to have effective talent management strategies which can help the businesses in managing talent in an appropriate manner. This research is focusing on explaining the different concepts of talent management in the context of operations management and managing the business operations is an most important function of the human resource (Ambrosius, 2018). This research would provide detailed knowledge related to the talent management in business operations of the case company and this report will help all other businesses and the researchers in getting better knowledge related to the research topic.

Work-Breakdown Structure

Budget of the project

The total budget of the project would be 80£ and all the expenses such as stationary, internet, transportation and all the other expenses would be included in this cost only. 

Risk involved in the project

In this project the risk which the researcher is likely to face is the issues in collecting the data. There are chances that the research participants might refuse to be a part of the primary research and along with this the research might also face issues in collecting the secondary data. Along with this the other risks which are associated with this project is lack of time management which can led to missing the deadlines, risks related to availability of the resources, cost risk and others.

Resources

The important resources for this project are financial resource to conduct the research, internet, online sources, journals, newspapers, books, newspapers, availability of the research participants for primary research and the questionnaire survey and time.

Communication

For this research project the researcher would make use of the online platforms for communicating with all the stakeholders of the researcher study. Along with this the questionnaire survey would also be conducted on the online basis in which the questionnaire is being send to all the research participants through emails.

Gantt Chart

ACTIVITIES

WEEK 1

WEEK 2

WEEK 3

WEEK 4

WEEK 5

WEEK 6

WEEK 7

WEEK 8

Developing project plan

Choosing and documenting the chosen research methodology

secondary data collection

Writing the literature review

Conducting the primary research

Interpretation of the questionnaire survey

Data Analysis

Documenting the final report

Literature Review

In the competitive business world it had become important for the businesses to manage the human resource in an effective manner. Pandita, and Ray, (2018) had mentioned that talent management is defined as the process of recruiting, managing and retaining the highly qualified employees for the organisation. In the view of () in the operation management sector of the company it is important for the firm to have better employees who can deliver better performance in the firm and can lead the firm towards success and development.

Krishnan, and Scullion, (2017) had discussed that talent management is important for managing the business operations in an effective manner. It is important for the firms to have effective strategies related to the employee motivation and retention which can help them in managing the employees in an effective manner. In support to this McDonnell, et. al., (2017) had also mentioned that the businesses need to manage the effective talent management strategies, effective leadership and better human resources management which would help them in managing the employees and their performance in the company in an effective manner.

Tamzid, and Parves, (2017) had mentioned that the Sainsbury is having effective strategies for satisfying the employees with their jobs and for this Sainsbury is offering competitive salary and better benefits to the employees of the company. Better pay and benefits are helping the organisation in managing the employees in an effective manner and motivating them to deliver high quality work.

In the view of al Habibi, (2019) the organisational culture of the company is also having an significant impact on the overall human resource management and talent management in the company. Better and positive organisational culture helps the businesses in creating an positive work environment in the company and this also helps the company in retaining the employees of the company. In support to this Gilani, and Cunningham, (2017) had also mentioned in their study that managing diversity with positive organisational culture also helps the businesses in motivating the employees and managing positive organisational behaviour in the company which also supports better talent management as well (Sun, and Bunchapattanasakda, 2019).

Research Methodology

Research methodology is an important section of the research report as it provided detailed information regarding the way in which the researcher had conducted the research study in an appropriate manner (Snyder, 2019). This sections is also having different sections which explain regarding the way in which the researcher had conducted the research study and how the researcher had used the different methods for conducting an high quality research. The different subsections of the research methodology are explain in detail such as:

Research Method

The method which is being used by the researcher for collecting the data and for analysing the collected data in an systematic and appropriate manner is being referred as the research method. The researcher method are generally classified into two different types which is the qualitative research method and the quantitative research method. In qualitative research method the research focuses on collecting the qualitative data and on the other hand in the quantitative research method the researcher focuses on collecting the quantitative data for the research study. In the present research the researcher would focus on conducted the qualitative research and for which the qualitative data would be collected from the survey and from the secondary sources as well (Nayak, and Singh, 2021).

Research Design

The method used for integrating all the different parts of the research study are being referred as the method which is used for integrating the parts of the research study in an systematic and well-structured manner. The researcher needs to focus on the aims and objectives of the research study while selecting the best research design for the research study that only the researcher would be able ton conduct an high quality research. There are different types of research designs which can be used by the research for the present study but the researcher will use the exploratory research design because it would help the researcher in exploring all the different concepts related to the research topic in detail and would help in conducting an detailed research study.

Research Approach

Research approach is the diverse procedures and the processes which are utilised by the researcher while conducting the research study in an systematic manner. Or it can be said that research approach is the way in which the research approaches to the research aim and objectives for conducting the research study. Broadly the research approaches are being described as the deductive or the inductive research approach. In the deductive research approach the researcher focuses on developing hypothesis and then those hypotheses are being tested in the research study. On the other hand in the inductive research approach the researcher develop the aims and objectives then focus on collecting the data as per the aims and objectives of the research study.

Data Collection

The process of collecting the data for the research study is being defined as data collection. There are two different methods for collecting the data which are primary data collection method and the secondary data collection method. In primary data collection the researcher focus on conducting the surveys and collecting the data by their own and they use first hand data of their own. In contrast to this in the secondary data collection the researcher focuses on using the data from the researcher which are already being conducted by other authors. In the present research the researcher is focusing on using the mixed approach of the data collection in which the researcher focuses on using both primary and secondary data collection methods. In the current study the researcher focuses on conducting the questionnaire survey as an primary data collection method and the researcher would collect the secondary data from the literature sources such as books, journals, articles and other literature sources. Using the mixed data collection method would help the researcher in researcher in conducting an high quality research study.

Data Analysis

Data analysis is being referred as the method used by the researcher for analysing the collected data for the research study. Using the best data analysis method is very important for the research as the result and the outcomes of the research depends on the data analysis method used. For the current research study the researcher focuses on using the thematic data analysis method in which the researcher would develop the themes and will represent the results of the research study in an appropriate manner.

Sampling

Sampling is being referred as the process of selecting the appropriate group of peoples on which the primary research would be conducted. There are two different method widely used for the purpose of sampling and these methods are termed as the probability sampling and non-probability sampling. For the present research the researcher is making use of the probability sampling and in this method all the individuals are having equal chances to get selected for the research (Etikan, and Bala, 2017). In this study the researcher is specifically focuses on simple random sampling in which 50 employees of the company are randomly selected as an respondents for primary data collection process.

Ethical considerations

While conducting the research study it is important for the researcher to focus on all the ethical considerations which would help them in conducting an high quality and authentic research study which would be more reliable (Ngozwana, 2018). The important ethical considerations on which the researcher had focused in this research study are mentioned below such as:

  • Taking written consent form all the research participants.
  • Using the authentic sources of information while collecting the secondary data.
  • Taking care of the respect and dignity of all the research participants and all the stakeholders as well.
  • Doing proper referencing and citations when the information is used by someone else’s research.
  • Taking care or plagiarism and had not copied the work of others.
  • Focusing on data protection and data privacy for conducting an authentic research.

Data Analysis

In the current research study the researcher had conducted the online questionnaire survey with the employee and managers of the company which are being selected through the random sampling method. All the selected research participants of the research study had provided the questionnaire through emails and there are just required to fill the questionnaire. The responses of the respondents of the research study are being mentioned below such as:

Question 1: Do you think that Sainsbury is having better talent management strategies?

Frequency

Yes

35

No

2

Moderate

13

Interpretation:

35 respondents had agreed and 2 had disagreed that Sainsbury is having better talent management strategies and 13 respondents said that the company is having moderate talent management strategies.

Question 2: Are you satisfied with the pay offered by the case company to its employees working in the operation management?

Frequency

Highly satisfied

47

Satisfied

0

Not Satisfied

3

Interpretation:

47 respondents had highly satisfied with the pay benefits offered by the company to the employees working in operation management of the company and 10 said that they are just satisfied with the pay.

Question 3: Are you satisfied with the employee benefits offered by the company?

Frequency

Highly Satisfied

40

Satisfied

10

Not Satisfied

0

Interpretation:

40 respondents had highly satisfied with the employee benefits offered by the company to the employees of the company and 10 said that they are just satisfied with the employee benefits.

Question 4: Do you agree that the company is having better strategies for motivating the employees.

Frequency

Agree

25

Strongly Agree

15

No

10

Interpretation:

15 respondents had stronghly agreed and 25 had agreed that the company is having better strategies for motivating the employees and 10 respondents had disagreed on this.

Question 5: Do you think that the company is having qualified and skilled operation managers in the company as per the job description?

Frequency

Agree

35

Strongly Agree

10

No

5

Interpretation:

It is being found that 35 respondents of the case organisation agreed and 10 had strongly agreed that the firm is having qualified and skilled operation managers in the company as per the job description. In contrast to these 5 respondents have shown disagreement. From the above statement, it can be interpreted that, Sainsbury is having skilled and qualified operation managers who are managing all the teams and business operations in an effective manner.

Question 6: Do you agree that the operation manager is having an effective management style?

Frequency

Agree

39

Strongly Agree

14

No

5

Interpretation:

39 employees had agreed and 14 had strongly agreed that the operation manager of the case company is having an effective management style which is helping them in managing the business operations in an effective manner.

Question 7: Is the company having qualified and skilled employees in the company as per the job description?

Frequency

Agree

35

Strongly Agree

10

No

5

Interpretation:

It is being found that 35 employees of the case organisation agreed and 10 had strongly agreed that the firm is having qualified and skilled employees in the company as per the job description. In contrast to these 5 respondents have shown disagreement. From the above statement, it can be interpreted that, Sainsbury is having skilled and qualified employees.

Question 6: Do you agree that company is managing the talent effectively in the supply chain management and operational management?

Frequency

Agree

35

Strongly Agree

10

No

5

Interpretation:

35 respondents had agreed and 10 had strongly agreed that the case company is having effective talent management strategies for managing the employees working in the operation management and supply chain management in an effective manner. From this it can be interpreted that the company is focusing on having better employees at the supply chain management and operation management.

Question 7: Do you agree that the company is offering better rewards for satisfying the employees with their jobs?

Frequency

Agree

35

Strongly Agree

10

No

5

Interpretation:

35 respondents had agreed and 10 had strongly agreed that the company is having effective reward system for satisfying the employee it can be interpreted that the company is having effective strategies for recognition which is also helping the company in motivating the employees to deliver high quality work.

Question 8: Do you think that the Sainsbury is having effective employee retention policies?

Frequency

Agree

25

Strongly Agree

20

No

5

Interpretation:

The results of the questionnaire shown that the company is having better employee retention policies which can help them in retaining the valuable employees of the company for a longer period of time.

Question 9: Do you think that the operational manager is having better relationships with their team members?

Frequency

Yes

25

No

25

Interpretation:

50% of the respondents had agreed and 50% of the respondents had not agreed that the operation manager is having better relations with the employees and the team members in the organisation. It can be interpret that the company is not having better employee relations which is likely to have an negative impact on the talent management of the company.

Question 10: Do you agree that the Sainsbury’s organisational culture is effective at helping them in better talent management?

Frequency

Agree

25

Strongly Agree

10

No

15

Interpretation:

25 respondents had agreed and 10 respondents had strongly agreed that the organisational culture of the company is effective and helping the organisation in managing the talent in an effective manner. In contrast to these 15 respondents had not agreed on this.

Thematic Analysis

 Employee relationship in operation management department and talent management

While managing the business operations it is important for the company to focus on managing positive relations within the organisation (Smith, and Bititci, 2017). The case company is having better relationships between the managers and employees of the company which is helping them in managing the business operations in an effective manner. In contrast to this some of the respondents had also said that the firm is not having better relation and for this the company needs to work on it. It can be said that employee relations are important in the operation management and better employee relations helps the businesses in talent management.

Organisational culture and talent management

The culture of the organisation in which the employees are working affect the overall quality of the work delivered by them and also have an impact on the talent management of the company (Islami, et. al., 2018). Sainsbury is having well defined ethics and having an organisational culture based on it which is helping them in managing the human resource in an effective manner and this also helps them in retaining the employees and reducing employee turnover.

Job satisfaction and talent management

Satisfaction of the employees from their job is having an significant impact on their talent management. In this report it is being found that not all the employees are satisfied with their jobs although the company is offering better pay and better benefits to the employees of the company (Amin, et. al., 2017). It can be said that company needs to develop better strategies for managing the talent in an effective manner and satisfying the employees with their jobs.

Discussion

Human resource is considered to be a most important resource of the company and with the increasing competition talent management had become important for all the businesses. Talent management is important for all the business for managing the business operations in an effective manner (Islam, et. al., 2018). From the primary research it is being found that the case company Sainsbury is having a better talent management strategy and managing the human resource in an effective manner so that they can deliver better performance in the organisation. From the questionnaire survey it is being found that the case company is offering better pay to the employees and offering them competitive salary which is helping them in retaining the employees. Along with this the other factors such as employees retention policies and the motivational strategies applied by the company are helping them in manging talent in an effective manner and motivate them to deliver high quality work in the firm (Al-Ali, et. al., 2019). Along with this the case company is also having better strategies for recruiting highly qualified employees for the company.

Conclusion

The above-mentioned research study explain that talent management is important for the businesses and it is important for the company to manage the employees working in the operation management in an effective manner. In this study the results of both primary and secondary research reflects that the case company Sainsbury is having better talent management strategies but needs to focus on developing better organisation culture, positive employee relations and should motivate the employees for delivering better performance in the firm. It can be concluded that businesses needs to have effective talent management strategies which can help them in gaining competitive advantage over others and managing all the business operations in an effective manner. 

References

al Habibi, B., 2019. HR practices of Marks & Spencer, Selfridges, Primark, and Sainsbury’s (Doctoral dissertation, University of Science & Technology).

Al-Ali, W., Ameen, A., Isaac, O., Khalifa, G.S. and Shibami, A.H., 2019. The mediating effect of job happiness on the relationship between job satisfaction and employee performance and turnover intentions: A case study on the oil and gas industry in the United Arab Emirates. Journal of Business and Retail Management Research13(4).

Ambrosius, J., 2018. Strategic talent management in emerging markets and its impact on employee retention: Evidence from Brazilian MNCs. Thunderbird International Business Review60(1), pp.53-68.

Amin, M., Aldakhil, A.M., Wu, C., Rezaei, S. and Cobanoglu, C., 2017. The structural relationship between TQM, employee satisfaction and hotel performance. International Journal of Contemporary Hospitality Management.

CHUKWUDI, F.A., Olusoji, J.G. and Nuha, S.A., 2018. The effect of talent management on employee retention: Evidence from emzor pharmaceutical industry, Lagos, Nigeria. Acta Oeconomica Universitatis Selye7(2).

Etikan, I. and Bala, K., 2017. Sampling and sampling methods. Biometrics & Biostatistics International Journal5(6), p.00149.

Gilani, H. and Cunningham, L., 2017. Employer branding and its influence on employee retention: A literature review. The Marketing Review17(2), pp.239-256.

Islam, M.A., Jantan, A.H., Rahman, M.A., Hamid, A.B.A., Mahmud, F.B. and Hoque, A., 2018. Leadership styles for employee empowerment: Malaysian retail industry. Journal of Management Research10(4), pp.27-40.

Islami, X., Mulolli, E. and Mustafa, N., 2018. Using Management by Objectives as a performance appraisal tool for employee satisfaction. Future Business Journal4(1), pp.94-108.

Krishnan, T.N. and Scullion, H., 2017. Talent management and dynamic view of talent in small and medium enterprises. Human Resource Management Review27(3), pp.431-441.

McDonnell, A., Collings, D.G., Mellahi, K. and Schuler, R., 2017. Talent management: a systematic review and future prospects. European Journal of International Management11(1), pp.86-128.

Narayanan, A., Rajithakumar, S. and Menon, M., 2019. Talent management and employee retention: An integrative research framework. Human Resource Development Review18(2), pp.228-247.

Nayak, J.K. and Singh, P., 2021. Fundamentals of Research Methodology Problems and Prospects. SSDN Publishers & Distributors.

Ngozwana, N., 2018. Ethical Dilemmas in Qualitative Research Methodology: Researcher's Reflections. International Journal of Educational Methodology4(1), pp.19-28.

Pandita, D. and Ray, S., 2018. Talent management and employee engagement–a meta-analysis of their impact on talent retention. Industrial and Commercial Training.

Smith, M. and Bititci, U.S., 2017. Interplay between performance measurement and management, employee engagement and performance. International Journal of Operations & Production Management.

Snyder, H., 2019. Literature review as a research methodology: An overview and guidelines. Journal of Business Research104, pp.333-339.

Sun, L. and Bunchapattanasakda, C., 2019. Employee engagement: A literature review. International Journal of Human Resource Studies9(1), pp.63-80.

Tamzid, M. and Parves, M.T., 2017. Human Resource Management Policies and Diversity Management (A Case Study on Sainsbury’s). Human Resource Management8(4).

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