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Newassignmenthelp is a reputable assignment writing service. We have been successfully providing high-quality assignment help to all the students in UK to make their assignment completion and exam preparation much simpler and easier. We make sure to provide the best services, but in rare cases of problems or mistakes, the customers can ask for a refund. We have constructed a detailed refund policy, highlighting all the situations in which a refund can be asked for, to ensure maximum satisfaction of the customers. Have a look at the following points to know your rights!
Providing the essays and assignments to students on time is our top priority. We make sure to religiously meet the given deadlines. However, seldom there could be a technical issue delaying the process of delivery. In such condition, contact our customer support team and talk about it. We always have a genuine reason in the delay of order delivery, but when the reason is unjustifiable, we offer the refund.
The value of our papers is always first-class, but when it is not, we give a revision choice. You will have to get the paper revised and if we appropriately fix all the mistakes, the refund cannot be made. Otherwise the claim will be accepted, provided that any of the following circumstances is being satisfied.
Circumstances like this barely occur, but if the customer has not been delivered with the finished order at all and the customer support team is also not answering for two whole business days, the customer can ask for a full refund* or store credit.
At times there could be technical issues leading to double or additional payment deduction from the client.
If you have placed your order earlier and have changed your mind later, the order can be cancelled only within the next 24 hours of order placement. If the writer has already started working on it, you will have to carry on with it. In the cases of order cancellation within the mentioned time, you can ask for a full refund* or store credits. You can also order any other category of assignment of the same worth, right away.
If you intend to get an A plus in your paper and anticipate us to guarantee that, it is not possible. We guarantee you to provide you with a high-quality paper with perfect formatting, grammar, and structure, but we definitely cannot guarantee a precise grade as it entirely depends on how you have performed throughout your academic term.
First of all, it is not possible that you fail the assignment provided by us because of the excellence and expert skills of writers. However, in the unusual case of failing, you can claim a refund within the next three weeks. The time period commences from the date of your submission and if you manage to show us the proof of failure, we will make a 100% refund. Any proof or claim after the three week time period will not be catered to.
In case of any refund request or double charge dispute, the client must reach out to the customer support team so we can take the needed measures immediately. The claim needs to be made within the next three weeks after the paper has been delivered to you. We firmly forbid our customers to engage any third party like the credit card provider, PayPal, or the legal authorities.
The refund period is the time period permissible to claim a refund. The refund period is of three weeks. It starts from the day of clientís order deadline till the last day of following three weeks. Any claim after that will not be accepted.
Chargeback is sternly forbidden by New Assignment Help. The customers are requested to talk to our welcoming customer support team to resolve any sort of disagreement. In the case of chargeback, the customer will be marked as fraudulent on our systems. Also, if we suspect any individual taking unjust advantage of our services, we reserve the right of taking legal actions.
At least 48 hours are required to analyze the order by the QAD and give the reports to endorse the refund. Clients are requested to keep patience and let the teams work on the proceedings. Once the refund is approved, the payment will be made within the next 24 hours.
Refunds are only made if any of the above mentioned term and condition is being satisfied and the Quality Assurance Department approves the case.
*Full refund= 90% of the amount paid. 10% deduction is transaction cost paid to the payment Gateway Company plus service charges.
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